1. Introduction and General Provisions
Welcome to FriendFinder. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information when you use our website and services (collectively, the "Service"). We are committed to protecting your privacy and handling your data with transparency and care.
By accessing or using FriendFinder, you acknowledge that you have read, understood, and agree to the terms outlined in this policy. If you do not agree, please discontinue use of our Service.
This policy applies to all users, visitors, and members of FriendFinder. It is integrated into and subject to our Terms of Service.
2. What Data We Collect
We collect information that you provide directly, that we collect automatically, and, in some cases, from third parties.
Information You Provide:
- Account Data: Name, email address, date of birth, gender, sexual orientation, relationship status, and a password during registration.
- Profile Data: Photos, biography, interests, lifestyle preferences, and any other details you choose to share on your public or private profile.
- Communication Data: Messages, chat logs, and any content you send to other users through our platform.
- Payment Data: Billing address and payment method details (processed by secure third-party payment processors; we do not store full credit card numbers).
- Support Data: Information you provide when contacting our customer support team.
Information Collected Automatically:
- Usage Data: IP address, browser type, device information, pages visited, time spent, and referring URLs.
- Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies to enhance your experience and analyze service usage. See Section 7 for details.
Information From Third Parties:
We may receive information about you from other sources, such as social media platforms (if you connect your account), advertising partners, or data enrichment services to verify or supplement our records.
3. How We Use Your Data
We use the collected information for legitimate business purposes, including:
- To create, maintain, and secure your account.
- To facilitate connections and communication between users based on shared preferences.
- To personalize your experience, showing you relevant profiles, content, and advertisements.
- To process transactions and manage your subscription.
- To communicate with you about service updates, security alerts, promotional offers (you can opt-out), and support requests.
- To monitor and analyze trends, usage, and activities to improve our Service, develop new features, and ensure platform safety.
- To detect, prevent, and address fraud, abuse, security risks, and technical issues.
- To comply with legal obligations and enforce our Terms of Service.
We process your data based on your consent, the necessity to perform our contract with you, our legitimate interests, or to comply with the law.
4. Sharing Data With Third Parties
We do not sell your personal information. We may share your data in the following limited circumstances:
- With Other Users: Your public profile information and any content you choose to share are visible to other users as intended by the Service's functionality.
- Service Providers: Trusted vendors who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support, email delivery). These partners are contractually bound to protect your data.
- Legal Requirements: If required by law, subpoena, court order, or to protect the rights, property, or safety of FriendFinder, our users, or the public.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may share information for specific purposes with your explicit permission.
We may share aggregated, anonymized data that cannot be used to identify you for analytical or marketing purposes.
5. Data Protection
We implement robust technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
- Encryption: We use industry-standard encryption (SSL/TLS) to protect data in transit.
- Access Controls: Strict internal access controls limit employee access to your data on a need-to-know basis.
- Security Practices: Regular security assessments, vulnerability testing, and monitoring systems are in place.
- Data Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You can request account deletion at any time.
While we strive to protect your information, no electronic transmission or storage method is 100% secure. We encourage you to use strong passwords and protect your login credentials.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate or incomplete data in your profile.
- Deletion: Request deletion of your personal data, subject to certain legal exceptions.
- Restriction/Objection: Object to or request restriction of certain processing activities.
- Data Portability: Receive your data in a structured, commonly used format.
- Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
- Opt-Out of Marketing: Unsubscribe from promotional communications via the link in any email.
To exercise these rights, please contact us using the details in Section 9. We will respond within a reasonable timeframe and may need to verify your identity for security.
7. Cookies (Cookies)
Cookies are small data files stored on your device. We use them for essential functions, performance monitoring, and personalization.
Types of Cookies We Use:
- Essential Cookies: Required for the Service to function (e.g., login session, security).
- Performance/Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Functionality Cookies: Remember your preferences (e.g., language, region).
- Advertising Cookies: Used to deliver relevant ads on and off our platform and measure ad effectiveness.
You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Service. For more detailed information, please see our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. The "Last Updated" date at the bottom of this page will indicate the most recent revision.
We will notify you of material changes by posting the new policy on this page, sending an email notification, or displaying a prominent notice on our website prior to the change becoming effective. We encourage you to review this page regularly.
Your continued use of FriendFinder after any modifications constitutes your acceptance of the updated policy.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
FriendFinder Networks Inc.
Attn: Privacy Team
Email: [email protected]
Postal Address: [Insert Registered Business Address]
For general inquiries, please visit our Contact Us page.
Last Updated: January 1, 2025